FAQ2019-04-24T22:37:41+00:00

Got a question?

Have a look bellow at some of the most common questions we get asked.

You can choose to pay for your website annually or monthly. The recurring costs cover security updates, website updates and pay for your hosting and domain.

We accept direct debit/bank transfer.

No! All our pricing is straightforward and upfront. Any additional costs as a result of agreed extended customisation will be laid out clear in the invoice before billing.

Your hosting is included free of charger with your monthly/annual subscription plan. If you choose to pay monthly, you pay a small fee (usually around £10) for your domain however if you pay annually you get the domain included free of charge as well.

We understand that low prices can often suggest lower quality. However this couldn’t be further from the truth at Vertex. We are able to keep our prices low by minimising overhead and efficiently streamlining the design process meaning our team can create stunning websites at a very fast pace.

Yes! Your website will be automatically optimised for all devices including desktops, laptops, tablets and mobiles.

Yes, we submit and optimise every website we create so that it will appear in the Google search results for maximum exposure.

No! All our pricing is straightforward and upfront. Any additional costs as a result of agreed extended customisation will be laid out clear in the invoice before billing.

We work with our own systems and as such can’t update an existing website you may have. We can however create an entirely new one for you at a fraction of the price many companies would charge just to update it for you!

As soon as a payment has been made and we are both on the same page with the project requirements, our team will get straight to work immediately.

The vast majority of websites are completed within 5-7 days. If you are happy with a first draft and no additional changes are required, then your website can be up and running in as little as 2-3 days! We understand deadlines are important and do our absolute best to meet them.

Yes! We aim to create you a website that exceeds your expectations and as such will revise and adjust your website as required before publishing it live.

No, all our designing and development is done completely in-house by out Vertex team.

Still got a question? Get in touch and a member of the team will be happy to help. 

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